Deliver a seamless and consistent buying experience with cross-channel commerce in the cloud
Lightwell and IBM can help you transform the customer experience, grow revenue and extend the reach of your brand, whether your company has an established e-commerce presence or you are seeking to create a new presence,
Combining our team’s expertise with the IBM Digital Commerce solution, we can assist you with everything from the creation of an e-commerce strategy to design, deployment and ongoing business operations management, and help you jump-start, grow or upgrade your e-commerce capabilities.
IBM Digital Commerce brings together best-in-class e-commerce, order management, pricing, quoting and configuration capabilities as well as web analytics to create an extended commerce platform. The solution helps to accelerate time to market and minimize up-front investments through prebuilt store templates, out-of-the-box integrations to third-party systems, and powerful business user tools for quick and easy site management
In addition, the IBM Digital Commerce solution offers the flexibility to move between cloud and on-premises deployment models as business needs change.
IBM Digital Commerce Capabilities
- Best-in-class ecommerce capabilities for B2B, B2C and B2B2C Companies
- Integrated order management capabilities enable you to deliver a seamless, comprehensive cross-channel and highly personalized buying experience, from opportunity through order fulfillment
- Integrated customer service capabilities enable you to provide superior postorder customer care with online self-service tools and by enabling call center representatives to more effectively service customers
- Optional security-rich payments gateway which helps accept payments globally and seamlessly, helps to prevent data theft and facilitates compliance with the critical industry standards of the Payment Card Industry (PCI)
- Configurable store templates to help create a high-functioning, feature-rich store in minimal time
- Robust security and reliability for your e-commerce platform and customer data through the SoftLayer infrastructure, which provides a single source of ownership and accountability for your e-commerce operating environment
Powerful management tools empowers business users to manage practically all facets of your online store, including catalog content, promotions, precision marketing, assets and more
IBM Digital Commerce Benefits
- Maximizes online revenue potential
- Improves transparency with real-time inventory availability
- Speeds time to market with configurable store templates
- Empowers business users with precision marketing tools
- Extends commerce solutions with prebuilt integration to IBM and third-party party systems, such as IBM Payment Systems and IBM Coremetrics
- Delivers security and reliability through IBM SoftLayer infrastructure
- Provides a comprehensive platform for growth with the ability to transition between cloud and on-premises solutions
Interested in getting started or learning more about what IBM Digital Commerce and related solutions can do for you? Please feel free to contact Lightwell today to discuss your needs and initiative.