Streamline platform support with a dedicated administration strategy
Companies are choosing Platform Managed Services for many reasons including:
- Proactive Service
- 24 x 7 Coverage
- Predictable Cost
- Technical Expertise
- Peace of Mind
Through our flexible Managed Services for IBM Integration solutions, Lightwell offers these benefits and much more.
We make it easier and more affordable to achieve a guaranteed, high level of service for your critical integration platforms.
We can provide the level of services that best fit your business model along with value-add discounted project work such as migrations or automated deployment.
Our team combines our deep understanding of Integration technology with our business and enterprise architecture expertise. Our unique engagement model lets us design a services package based on the mix of internal and external resources and enhanced options that work best for you and your budget.
With our Managed Services for IBM Integration solutions, you receive 24 x 7 production support with administration oversight from our professional certified experts. You’ll enjoy the fast resolution of most issues before they grow into outages that impact the business.
An insurance policy for your runtime
Our Managed Services for Integration solutions include the following and more:
- 24 x 7 Production Support
- Application Platform Support
- Software Deployment
- System Administration
- Issue Resolution
- SLA Metrics & Status
- Quarterly Health Checks
We support industry-leading Integration technologies including:
- IBM App Connect Enterprise (formerly IIB and Message Broker)
- IBM MQ
- IBM API Connect
- IBM WebSphere Application Server
- IBM Tivoli Composite Application Manager
- IBM WebSphere Operational Decision Manager
And more. Lightwell also offers:
We support all of these solutions in addition to those from other leading technology partners, bringing them together to create comprehensive solutions that meet our clients’ unique needs.
Support beyond the ordinary
Lightwell’s Managed Services can provide all of the expertise and technology necessary to assure daily peace of mind. And we provide options that can expand the value and reliability of your runtime platforms, such as:
- Discounted Platform Work: Every Managed Services package establishes a discounted rate for elective platform project work, such as maturity enhancements, analytics, trading partner provisioning, deployment strategy, and application development.
- Optional Monitoring Solutions: For proactive, optimized performance, our MSI-Aware™ monitoring option offers visibility into your IBM environment by tracking your platform infrastructure and its interactions with your business applications.
- Platform Planning Management: Our team can cost-effectively manage technology migrations and maintain upgrades, licenses, application portfolios, and infrastructure standards for a greater degree of stability and alignment to company goals. Lightwell can also give you access to the most current technology to keep you a step ahead. For example, you can leverage our Private Cloud and SoftLayer Cloud options to consolidate run time engines from many to a manageable few to reduce costs without performance taking a hit.
Take the first step to protect yourself against preventable outages that could significantly impact your business. We know the risks and opportunities of IBM environments inside and out. We’ll assess your scale and maturity and determine the implications. We’ll look at costing models to determine the right level of support and help you think through the advantages platform Managed Services can bring to your business.
Contact Lightwell today to set up an initial consultation and discuss your Integration needs.