B2B Managed Services: The Perfect Combination of Services, Solutions, and Expertise
B2B Managed Services from Lightwell will help you achieve the far-reaching benefits of B2B integration and collaboration while significantly reducing the burden on your company’s internal resources.
Our B2B Managed Services offerings combine:
- The industry-leading capabilities of IBM Sterling Gentran, IBM Sterling B2B Integrator and/or IBM Sterling File Gateway
- The deep technical and business expertise of our consulting team
- The numerous benefits and capabilities of our innovative B2B Framework
- And world-class hosting and infrastructure
And because we believe there is no “one size fits all” when it comes to B2B integration, we offer four levels of managed services.
So, whether you simply need a few skilled resources to assist your with your current B2B project or upgrade, need us to manage your on-premise solution, or wish to outsource the management of your entire B2B environment and business partner community to us—we have a solution to meet your current and future needs.
>> View our Lightwell B2B Integration Managed Services Infographic.
Four Levels of B2B Managed Services
We offer four levels of B2B managed services to meet your needs now and in the future. These are designed to enable you to move between these levels as your needs change.
EDI/B2B Staff Augmentation
|We’ll provide skilled resources to assist you with your on-premise B2B integration initiative during specified hours and timeframes.|
|If you have an existing IBM Sterling B2B integration solution in place at your location, such as IBM Sterling B2B Integrator or IBM Sterling Gentran, you can outsource the management and monitoring of the solution to us. We will engage in an initial discovery process, freshen up your existing implementation, apply best practices, become an extension of your staff, and proactively manage and monitor your application for you.|
On-Premise Solution for New or Upgrade B2B Implementations
|If you wish to migrate to the IBM Sterling B2B Integrator solution from another EDI or B2B integration solution, or upgrade to the current version of IBM Sterling B2B Integrator, we’ll perform all of the above, in addition to completing a new solution design and implementation at your location.|
B2B SaaS / Hosted B2B Integration Solution
|We’ll implement your IBM Sterling B2B Integrator or IBM Sterling File Gateway solution in our data center in addition to managing and optimizing all aspects of it. From initial discovery of your needs, to design, setup and implementation, to trading partner onboarding and management, to proactive monitoring and support—we’ll handle it all for you.|
>> Learn more about the technology and services components of our B2B managed services offerings.
B2B Integration Managed Services Benefits
Through our EDI and B2B Integration Managed Services, you’ll achieve numerous benefits including the following:
- Expert management of your B2B processes and communications
- Increased efficiency
- Faster response to ever-changing demands
- Exceptional visibility across your value chain
- Lower internal technology and resource costs
- Increased customer satisfaction
>> Learn more about Managed EDI and B2B Integration Managed Services benefits.
Partner with Lightwell for B2B Managed Services
You can count on Lightwell for personalized, superior services and support for your B2B integration solution.
Lightwell has assisted numerous organizations throughout the United States and Western Europe with their EDI and B2B integration initiatives.
We have partnered with IBM/Sterling Commerce since 2000 to provide delivery and support services to many of their most notable customers. Today we are an IBM Premier Business Partner.
And with nearly 200 IBM focused professionals and expertise gained from hundreds of successful B2B engagements; our breadth and depth of experience is unmatched.
Let us help you achieve the best results for your investment. Contact Lightwell today to discuss your needs and determine if our B2B integration managed services offering is a fit for you.