Order Management and Omnichannel
Consulting Services

Comprehensive Services for Order Management, Omnichannel and Supply Chain Solutions

Lightwell’s team of experts has the knowledge and skills to design, deploy, manage, and support your order management, omnichannel or supply chain management solution.

Lightwell Order Management Services

We deliver an array of flexible services around the IBM Commerce portfolio of solutions, including:

Our services offerings include:


We’ll review your ecommerce and order management processes at a high level as well as at the micro level to identify improvement opportunities.

Solution architecture

We’ll architect a solution that aligns with your business goals, and provides a solid hardware infrastructure, a durable configuration, and a concrete ability to perform reliably and efficiently.

Implementations, upgrades and migrations

Our team of experts has the knowledge and skills to initiate and complete your e-commerce and OMS solution implementation, and provide post-go-live services as needed.

Project management

We can provide full or partial project management assistance, where we define your requirements, and manage project budgets, resources, scope, issues, and risk.

Managed services, SaaS and Cloud Solutions

We can provide you a dedicated, US- and UK-based management and support team that manages everything from the solution design and deployment, to all day-to-day management and support tasks. We’ll handle it all for you.

Ongoing support

Lightwell provides personalized, high-quality product support services that go beyond offshore or software vendor support levels.

Training and education

Lightwell can provide education and training for all levels of your business.

IBM Excellence Award IBM Sterling

Lightwell has the industry knowledge and the extensive technical expertise to ensure a successful solution implementation or upgrade.

As an IBM Platinum Partner Lightwell can assist you with all aspects of your solution –from software procurement to configuration to ongoing management and training.

Learn more from the links above, or contact us for additional information on our supply chain management services.