Ensuring a Successful B2B Integration Software Implementation
Lightwell, formerly Oxford Consulting Group, provides an array of B2B integration software implementation services for new installations, configuration changes and system upgrades.
We have completed hundreds of successful implementations across the IBM B2B integration solutions portfolio, including implementations of IBM Sterling Gentran, IBM Sterling B2B Integrator, WebSphere Transformation Extender (WTX) and the IBM Sterling Managed File Transfer solutions.
Our implementation services can be tailored to your specific business needs and consists of many options:
- Deployment planning and preparation
- Communications and coordination with key stakeholders
- Software procurement, installation and setup
- Workflow analysis and process change recommendations
- Trading partner setup, communications and coordination
- Data backup and restoration
- Disaster recovery planning and failover testing
- Mapping, map migration and data transformation services
- Testing, including file transfer, system integration and system communications/network testing
- System troubleshooting, monitoring and diagnostics
- Stabilization and post-deployment support
- On-shore/near-shore development services
Beyond the solution implementation, we provide a range of services to enhance the ongoing success of your project, including:
- Product training for end users
- Technical training for administrators
- Knowledge transfer for support operations, support desk setup, documentation and ramp-up
- Dashboard/Key Performance Indicator (KPI) metrics configuration, monitoring and reporting
- Performance optimization and health checks
Implementation Consultants with Extensive B2B Integration Solution Expertise
Our B2B integration professionals offer decades of experience in EDI and B2B integration systems from a variety of industries.
The knowledge and skill we bring to your implementation project will reduce the risk of problems and add value to the implementation. You’ll benefit from the knowledge and best practices gained through hundreds of successful B2B solution implementations. We partner with industry-leading vendors that complement our delivery strengths. Learn more >>
In addition, our team can help you meet your tight deployment deadlines. We can scale to meet your business demands while still keeping your total cost of ownership well within expectations.
Contact us today to discuss how we can assist you with your B2B solution implementation.