Supply Chain Solutions for Healthcare

Powerful solutions to help accelerate processes, avoid delays, and ensure better patient experiences.

Services & Solutions > Capabilities > Supply Chain > Supply Chain Industry Solutions > Supply Chain Solutions for Healthcare

Improving your supply chain isn’t just for the health of your organization – it’s the health of everyone who depends upon you.

It’s a startling revelation. The most scientifically advanced industry in the world is lagging in the adoption of new technology. Multiple reports suggest that the healthcare industry is among the least digitized, continuing to rely upon slow and error-prone manual processes.

This is why it’s so important that healthcare providers learn about and then implement intelligent supply chain solutions. Powered by AI, these modern new technologies connect and integrate business partners to create a seamless, frictionless chain of uninterrupted transactions. 

Fast, streamlined systems not only discover and deliver important data; they analyze it and transform it into critical information that enables decision-makers to prevent delays and disruptions.

When nothing is more precious than life, what could be more important than ensuring it’s protected by reliable, secure supply chains that help ensure the best health care possible? What could be more important for your patients?

How healthy is your supply chain right now?

When you’re a healthcare supplier or provider, your supply chain is under tremendous pressure to remain healthy and active regardless of what’s going on in the world.  

Workplace disruptions. Delays in shipping. Fast-tracked medications that need to get to patients as quickly as they can. And strict adherence to regulations and guidelines regardless of the difficulty.

It’s not just your organization that depends on you; it’s the lives of the people you serve.

Your industry challenges include:

  • The pressure to deliver better patient care/customer experiences
  • The constant pressure to keep costs down
  • A diverse and growing network of supply chain partners
  • Complex B2B processes and transactions
  • Numerous manual processes – and frequent errors
  • Securing highly-sensitive data
  • Extremely time-sensitive communications
  • Siloed systems of all kinds
  • Supply shortages and inability to see into inventory levels
  • Maintaining compliance and avoiding penalties

Supply chain technology enables you to:

  • Automate complex B2B processes, including enrollments, eligibility, authorizations, claims, and payments
  • Securely exchange transactions with all types of partners
  • Improve visibility and control of transactions
  • Track inventory within the health care system/network
  • Rebalance inventory to cover shortages
  • Improve healthcare provider efficiency
  • Eliminate silos
  • Cut costs of inventory loss and waste
  • Address problems proactively
  • Ensure HIPAA and SLA compliance

An efficient, intelligent supply chain can propel
you to the future without disrupting the past.

Lightwell offers comprehensive supply chain services and solutions tailored to the specific needs of the healthcare industry. We create reliable, end-to-end systems drawing from our own proprietary solutions plus those offered by our partner, IBM. We help ensure that your workflow continues despite disruptions that may threaten progress. Together, we deliver advanced capabilities so you can more effectively manage your complex and highly sensitive supply chain. We also help you protect your organization through special features available to ensure regulatory compliance.

With extensive experience in the healthcare industry, we know your challenges, and we know how to resolve them. We’ve spent years helping organizations like yours work toward a seamless, digital supply chain that works quickly and accurately to manage delicate healthcare transactions.

Now, with the advent of AI, machine learning, and blockchain, we can make your business partner ecosystem function more efficiently, and with greater confidence.

Explore our comprehensive supply chain consulting services to learn how we can help. Learn about some of the supply chain solutions we can help you leverage and optimize them for your industry.

IBM Sterling Supply Chain Business Network

Connect with your business partners quickly and securely. Share real-time, accurate visibility with your entire retail supply chain. Leverage AI and blockchain technology to optimize processes and outcomes.


IBM Sterling B2B Integrator

This high-speed, high-volume, and highly secure collaboration engine accelerates B2B processes and partner transactions, and establishes more productive, promising collaborative relationships.


Lightwell B2B Healthcare Gateway

Our solution helps healthcare organizations address HIPAA requirements (levels 1-7) while reducing risk, cost, and complexity across their B2B processes. It provides powerful search capabilities, end-to-end document lifecycle tracking, proactive alerts, advanced reporting, and more.


IBM Sterling Inventory Control Tower

This AI-powered solution enables your team to easily see and manage your inventory, wherever it is, and respond quickly to changing needs.  It helps you detect and understand events that could impact your inventory, prioritize and resolve critical issues in real-time, take the right actions to prevent disruption, and leverage best practices to improve outcomes.


Lightwell B2B Visibility Portal

Lightwell B2B Visibility Portal provides unprecedented visibility into transactions, so you can see exactly what’s happening across your B2B operations and supply chain. This solution enables business users to identify and mitigate problems without the need for IT involvement.


Lightwell B2B Framework

Lightwell’s framework for IBM Sterling B2B Integrator -- and other IBM solutions – eases implementation and boosts efficiency.  Lightwell B2B Framework delivers greater control, visibility, and insight across your supply chain network so you can make better, smarter decisions.

bring data together

IBM Business Transaction Intelligence

When you depend upon many supply chain partners throughout the world, you need a single, simple way to monitor the progress of your transactions. Get end-to-end insights in seconds with renowned AI and blockchain capabilities.


IBM Sterling Transaction Manager

Eliminate paper documents without requiring any process changes from your partners. This is particularly helpful with smaller business partners that have technological challenges.


IBM Document Conversion Services

Automate transactions with any supply chain partner, even if they’re using older manual processes. This solution translates non-structured documents like fax, email, and PDF into EDI or other electronic formats.


Illuminating Resources​

Let’s Get Started

Interested in optimizing supply chain capabilities?

Contact us to discuss how we can help you advance them and create a smarter supply chain foundation for the future.

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