This leads to issues such as:
Manual, error-prone processes – Many organizations have difficulty integrating small partner data with internal systems and may be using custom one-off portals or error-prone OCR solutions. Often, customers and suppliers send thousands of inbound PDFs and email invoices as attachments that must be manually uploaded into your digital processes.
Lack of effective collaboration – Without digitizing these processes, you face delays and challenges in working together. And without the visibility and insights that come from digitized processes, it’s nearly impossible to collaborate effectively to drive improvements.
Onboarding delays – While you have a dynamic, constantly evolving partner network, the process to onboard them is lengthy and unwieldy. In fact, many IT decision-makers say slow partner onboarding negatively impacts revenue opportunities.