Implementation Services for Order Management Solutions
For your IBM Sterling OMS solution, Lightwell provides the knowledge and skills to initiate and complete your implementation or upgrade successfully.
Accelerate the time-to-benefit for your Order Management and Fulfillment solutions
Some of the key reasons why companies should embark upon an order management solution implementation or upgrade include:
- Better visibility into operations
- Ability to identify bottlenecks or problems before they become serious
- Inventory visibility and optimization
- Timely delivery of goods when needed
- Minimizing stock requirements
- Increased efficiencies
While these benefits are truly worthwhile, the scale of this type of project can be quite intimidating. How can a company execute a project like this to achieve these benefits efficiently, professionally, and cost-effectively?
We’re here to help you do just that.
Ensure a smooth implementation and fast ROI
Our team of experts has the knowledge and skills required to plan, initiate and complete your implementation, while also providing post-go-live services and support as needed.
We also have developed proprietary solutions to accelerate implementation, value, and testing, including Lightwell OMS and the Lightwell Sterling OMS Test Framework.
We provide implementation, upgrade, and migration services the IBM Sterling Order Management and Fulfillment solutions, including:
Comprehensive services to implement, migrate and upgrade your OMS
Our services can be tailored to fit your specific business needs for your order management software implementation. We take a thorough approach to help ensure your solution is aligned with your goals, needs, and customer demands.
Detailed evaluation
of your existing supply chain and processes to fully understand how the new solution would be utilized and integrated
Clear solution architecture
and definitions that align with your business goals and objectives
Project management
from end-to-end or focused on a specific area
Configuration planning and management
to ensure system settings will work with business processes and trading partner transaction sets
Data mapping and translation
for B2B, EDI, XML and other types of transactions
Deployment and user acceptance testing (UAT)
coordination with documentation
Training for end users
as well as help desk or support team knowledge transfer
Performance optimization
including analysis of your systems, networking, database and application servers, as well as your overall process flow
Establishing reports
for monitoring key performance metrics and enterprise-wide visibility
so that all processes flow seamlessly and effectively
Complementary Order Management solutions and accelerators
We’ve also created our own complementary solutions to accelerate and increase the value of OMS solutions, including Lightwell OMS, Sterling OMS Test Framework, and Illuminate OMS Analytics for IBM Sterling Order Management.
Your Omnichannel Order Management Solution Partner
Lightwell has the industry knowledge along with the technical expertise to ensure a successful order management and fulfillment solution implementation.
As an IBM Platinum Business Partner, Lightwell can assist you with all aspects of your solution—from software procurement to deployment to management and support.
In addition, we can be there for you after go-live to ensure all features are performing as expected, provide ongoing OMS managed services, provide OMS in the cloud, and provide additional IT resources to augment your staff.
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Let’s Get Started
Contact us to discuss your order management needs and goals, and we’ll explore what we can accomplish together.