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Expert OMS Project Management Services
Ensure alignment between your tasks, resources, and timelines to ensure your Order Management initiative delivers benefits and results quickly
Effective Project Management is critical to the success of your Order Management Initiatives
Any project that can affect your order management processes should be handled delicately and meticulously.
Whether there it’s a “simple” upgrade, a hardware replacement, or a significant configuration or software change, your order management system is too important to risk a faulty implementation.
You must protect the integrity of your business processes and data transactions while updating and improving your environment with new technology that addresses your business needs. This could be overlooked if the focus is just on a software installation procedure.
Get expert assistance for managing your order management solution project
Lightwell understands the intricacies of order management and fulfillment
With experience leading order management solution implementations for some of the world’s largest retail, CPG, and manufacturing organizations, we have the industry knowledge coupled with the technical expertise to ensure your implementation or upgrade is managed properly and completely.
The size and scope of your implementation is unique. We will review your needs and assemble a project management plan and timeline that is suited to your specific requirements.
Our skilled OMS project managers provide extensive value through a variety of services, including:
Full-time or partial project management assistance
Detailed project requirements
definition aligned with your overall business strategy and goals
Budget
allocations, resource assignments and clear project deliverables
Project strategy and planning sessions
including scoping and solution definitions
Solution architecture review
with key performance metric expectations and process improvement documentation
Change management
to ensure users, technical personnel and trading partners clearly understand the implementation and its impact
Scope management
to ensure that expectations are kept within well-defined boundaries and new issues are carefully weighed against project delivery impact
Issue management
so that resolutions are found promptly and prioritized accordingly
Risk management
with clearly articulated mitigation strategies to avoid any potential negative incidents and reduce “surprises”
Quality management
so that your business process integrity and data reliability are not compromised and your transactions continue to flow reliably
Your Full-Service Partner for IBM Sterling OMS
Lightwell has the industry knowledge along with the technical expertise to ensure you get exceptional value quickly from order management and fulfillment solution—while helping you manage and maintain it cost-effectively.
As an IBM Platinum Business Partner, Lightwell can assist you with all aspects of your solution—from software procurement to deployment to management and support. We’ve also created our own complementary solutions to accelerate and increase the value of OMS solutions, including Lightwell OMS, Sterling OMS Test Framework, and Illuminate OMS Analytics for IBM Sterling Order Management.
In addition, we can be there for you after go-live to ensure all features are performing as expected, provide ongoing OMS managed services, provide OMS in the cloud, and provide additional IT resources to augment your staff.
Illuminating Resources
Let’s Get Started
For any order management solution project management initiative, rely on Lightwell’s experts and your project will be completed on-time while meeting your goals and expectations.
Contact us today to learn more and discuss your order management project.