Order Management and Omnichannel Consulting Services

Lightwell provides an array of consulting services for Omnichannel Order Management and Fulfillment

Services & Solutions > Capabilities > Order Management > Order Management Consulting Services

Comprehensive Services for Order Management and Fulfillment Solutions

Lightwell’s team of experts has the knowledge and skills to design, deploy, manage, and support your order management and fulfillment solution.

We deliver end-to-end services around the IBM Sterling portfolio, including IBM Sterling OMS, IBM Sterling Inventory Visibility, IBM Sterling Configure Price Quote, IBM Sterling Fulfillment Optimizer, and more. Our services include:

We’ll review your order management, inventory, and fulfillment processes at a high level as well as at the micro level to identify improvement opportunities

We’ll architect a solution that aligns with your business goals, and provides a solid hardware infrastructure, a durable configuration, and a concrete ability to perform reliably and efficiently.

Our team of experts has the knowledge and skills to initiate and complete your e-commerce and OMS solution implementation, and provide post-go-live services as needed.

We can provide full or partial project management assistance, where we define your requirements, and manage project budgets, resources, scope, issues, and risk.

We can provide you a dedicated, US- and UK-based management and support team that manages everything from the solution design and deployment, to all day-to-day management and support tasks. We’ll handle it all for you.

Our team can fully manage the OMS solution in our world-class environment or your preferred cloud environment, provide support, and monitor the solution to ensure everything is running smoothly.

Lightwell provides personalized, high-quality product support services that go beyond offshore or software vendor support levels.

Lightwell can provide education and training for all levels of your business.

Complementary Order Management solutions and accelerators

We’ve also created our own complementary solutions to accelerate and increase the value of OMS solutions, including Lightwell OMS, Sterling OMS Test Framework, and Illuminate OMS Analytics for IBM Sterling Order Management. 

ibm excellence award
IBM Platinum Business Partner

As an IBM Platinum Partner Lightwell can assist you with all aspects of your solution – from software procurement to configuration to ongoing management and training.

Your Omnichannel Order Management Consulting Partner

Lightwell has the industry knowledge along with the technical expertise to ensure a successful order management and fulfillment solution implementation. We’ll help you achieve ROI quickly, gain extensive visibility and insights, and optimize ongoing management processes.

As an IBM Platinum Business Partner, Lightwell can assist you with all aspects of your solution—from software procurement to deployment to management and support. 

In addition, we can be there for you after go-live to ensure all features are performing as expected, provide ongoing OMS managed services, provide OMS in the cloud, and provide additional IT resources to augment your staff.

Illuminating Resources

Let’s Get Started

Lightwell has the industry knowledge and the extensive technical expertise to ensure a successful solution implementation or upgrade.

Learn more from the links above, or contact us for additional information on our supply chain management services.

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