Order Management Assessments
Our experienced team can assist you in building a sound omnichannel strategy, starting with a thorough assessment
Achieve a comprehensive understanding of your order management needs, goals, technologies, and processes
By conducting a thorough assessment, our team can assist you in building an effective order management and fulfillment strategy. Our assessments include:
Documenting your existing processes
with detailed process flow maps, system-to-system communications, and supply chain participant interfaces
Evaluating existing processes
against industry best practices to determine if there are any opportunities available that can improve the processes
Observing system performance
and existing reporting or key performance indicators
regarding the various available supply chain solutions, including “low hanging fruit” changes as well as larger, more strategic options
Analyzing implementation and upgrade processes
including testing, training, documentation and customization steps
Identifying key areas of improvement
and recommending solutions and implementation steps
Performing a gap analysis
of existing systems versus recommended solutions
based on several factors including ease of implementation, return on investment, and resource availability
Assisting with RFP development
and providing an objective review of proposals, proof of concepts, and other evaluations
Leveraging extensive order management, omnichannel, integration, and supply chain management experience, we’ll review your processes and technologies at a high level, as well as at the micro-level, to find improvement opportunities.
You’ll realize significant value in the assessment quickly, and develop a solid strategy that can help your business thrive in the long term.
Your Order Management Partner
Lightwell has the industry knowledge along with the technical expertise to ensure a successful order management and fulfillment solution implementation. We’ll help you achieve ROI quickly, gain extensive visibility and insights, and optimize ongoing management processes.
As an IBM Platinum Business Partner, Lightwell can assist you with all aspects of your solution—from software procurement to deployment to management and support.
In addition, we can be there for you after go-live to ensure all features are performing as expected, provide ongoing OMS managed services, provide OMS in the cloud, and provide additional IT resources to augment your staff.
Let’s Get Started
Contact us today and we will begin tailoring an assessment for your unique needs.