Centralizing and Standardizing Data

Centralizing and Standardizing Analytics for a Single Version of Truth

Establishing a single version of truth with a centralized, standardized analytics solution.

Data Analytics Success Story

Explore how a Healthcare Industry Leader eliminated over 50 rogue analytical environments, cultivated a consistent enterprise-wide understanding of their data and KPIs, and broadened the reach and use of data through self-service analytics.

Summary

Even companies with just a single information system can suffer from incongruent analytical results. Our client — a leader in the Healthcare Industry — engaged the Lightwell team to create a centralized, standardized, analytical solution to unify how the company’s functional units evaluate and communicate information.

Business Challenge

Despite sharing common data, the Healthcare Industry leader’s various analysts didn’t have a common understanding of the data’s meaning, how it should be combined into calculations, or what distinguishes valid from invalid content. Over time, more than 50 independently-developed environments emerged to collect and analyze data.

Consequently, the variation in results from analyses left our client wondering, “what’s the truth?” How could the company unite its analytical efforts and establish a common perspective on critical performance measurement?

Transformation

By working with the Lightwell Analytics Team, the Healthcare leader transformed the way it collects, models, and analyzes data. The Lightwell solution established a robust metadata repository to promote informational consensus, standardized data models to unify how information is calculated and presented, and a suite of Business Intelligence (BI) analytics to support consistent self-service analysis.

Results

600 million+ Claim, 25 million+ Policy Records

collected, validated, and standardized each day within the solution

3000+ Standardized Data Elements

comprise the new data model and present the client’s data in a common, enterprise format

50+ Rogue Data Environments

eliminated, due to the introduction of the enhanced analytical environment

10+ Years of Historical Information

have been assembled and stored within the solution

The Story

Business Challenge: Too Many Cooks, Too Many Kitchens

Metaphorically, a company’s raw data is akin to the individual ingredients one might find within a restaurant’s kitchen. Each element has its unique flavor, expiration date, quality, and storage requirements. However, one must exercise caution when combining these ingredients into a meal.   

Improperly stored or mixed, the ingredients can yield unappetizing and/or unexpected cuisine.

Often, rather than attempting to cook, most diners should remain in the dining room to feast on meals prepared by experts, based on approved recipes.

Lacking a central, standardized environment, our client was effectively allowing its analysts to prepare meals freely within multiple kitchens throughout the company. Ingredients were often uninspected, and analyses were often half-baked. 

To complicate matters, our client also lacked proper utensils — it did not employ any contemporary business intelligence tools.

The uncontrolled and outdated environment significantly handicapped our client’s ability to analyze operational performance uniformly:

  • Critical system data was sporadically collected and stored in a variety of formats (e.g. SAS, MS Access, SQL Server, etc.)
  • The absence of centralized, comprehensive metadata allowed analysts from across the company to interpret the meaning of same data element differently
  • Key business segments like product, line of business, and customer type did not have standard, enterprise definitions due to a lack of governance and consensus
  • Decentralized calculation of critical KPIs by multiple analysts yielded conflicting results

Transformation: The Right Recipe

The Healthcare leader sought a rapid, thorough method of promoting uniform data analysis.  It needed properly-stored and inspected ingredients, consistent calculation recipes, a standardized menu of data offerings, and a dining area where users could partake of properly prepared information.  

Two decisive factors contributed to their selection of Lightwell to lead the transformation:

  • Lightwell’s unique, automated approach to data integration and architecture construction
  • Lightwell’s use of multi-dimensional experts in technology and finance to deliver business-optimized solutions

Results: Appetizing Results

The Lightwell solution was an incredible win for our client.

With access to a comprehensive metadata repository, the company cultivated a common, enterprise-wide understanding of its data.

Functional units analyzing claim and contract performance now produce and communicate congruent results.

The introduction of interactive, dashboard-based analytics has also promoted a culture of self-service analysis, broadening the reach and use of data within the organization. This has led to dramatic improvements in how the company establishes claim loss reserves and how it negotiates value-based care agreements with providers.

business automation

Would you like to save or share this Success Story? Download the PDF version today.

Data Analytics Consulting Services

Lightwell helps organizations improve the way they access, manage, transform, and analyze their data.

Our highly-experienced data analytics consulting team has assisted leading enterprises across multiple industries — including financial services, insurance, healthcare, retail, and manufacturing — in achieving their goals through comprehensive services and solutions for Data Analytics StrategyData ManagementBusiness Intelligence, and Advanced Analytics. This includes:

Data Analytics Strategy and Planning

Data Management and Data Warehouse

Business Intelligence and Advanced Analytics

Let’s Get Started

Find out how Lightwell can help you create a high-quality data environment, optimized for high-performance analytics, while gaining powerful insights for better decision-making.

Feel free to explore our services on our website, view our data analytics services brochure, or contact us today to discuss your needs. We’ll be happy to help.

  • Lightwell is committed to protecting and respecting your privacy. Please confirm that you agree with our privacy policy by checking the box below.