IT consulting leader launches multi-channel commerce solution technical training and development program in its new location in Belfast, Northern Ireland to meet the growing demand for skilled commerce consultants.
Jaunary 10, 2013 Westerville, Ohio USA — Oxford Consulting Group (https://www.lightwellinc.com), a leading provider of IT services and solutions for B2B integration and multi-channel commerce, announced today that it has opened an office in Belfast, Northern Ireland to better meet the needs of its customers in the UK, Europe and North America. The UK office will host Oxford Consulting Group’s new technical training and development program, which the company recently launched to address the growing demand for highly-skilled order management solution consultants worldwide.
Today’s retailers and manufacturers face numerous business and technical challenges in meeting consumer expectations for seamless omni-channel commerce experiences. Many companies lack integration between sales channels, as well as control and visibility into order and inventory processes that span multiple business units and channels. As a result, companies do not have the order or inventory information they need nor the processes to provide the experience that customers demand. This can result in poor customer satisfaction, lost sales, and increased costs.
Implementing a comprehensive multi-channel order management solution that combines order management and fulfillment software, business process expertise, and skilled technology consulting can address these order and inventory management challenges while helping companies address customer demands. Oxford Consulting Group has been a long-standing IBM business partner, allowing them to offer a market-leading solution like IBM® Sterling Order Management. This solution can orchestrate orders across the extended enterprise, provide a unified view of supply and demand, optimize inventory utilization, improve order fill rates and cycle times, and increase customer satisfaction through real-time visibility via a central order repository.
“Order management solutions—particularly the IBM Sterling Order Management solution—are exceptionally powerful in enabling seamless cross-channel commerce, generating increased demand for trained and experienced technical talent to implement, optimize and support these solutions,” said Michelle Kerr, president of Oxford Consulting Group.
“Because we have a very senior business and technology team with order management solution experience that spans decades, we have the unique ability to create a robust training and development program that effectively addresses this demand,” continued Kerr. “We’re expanding upon a similar program we started in the US—our “Oxford Academy”—to leverage the Belfast, Northern Ireland workforce. This workforce is an ideal fit for our program, as they are technically educated, highly talented, and easily integrate into many workplace and cultural environments.”
The company is recruiting software developers in Belfast, Northern Ireland with two to five years of experience, and will provide candidates with five weeks of intensive order management and warehouse management solutiontechnical training. Upon completion of the training, the candidates will complete an extensive field assignment, followed by months of further training and evaluation before they participate in an active project.
“This is one of Oxford’s most critical initiatives in 2013,” continued Kerr. “Not only are we dedicating our most senior technical leaders to train and mentor the individuals participating in the Oxford Academy in Belfast, but our entire senior leadership team is investing heavily in the success of this program for our participants, our customers, and our partners.”
In addition to expanding its supply chain management consulting practice, Oxford Consulting Group will also be expanding its B2B integration solutions practice in the UK to better serve its customers worldwide.
About Oxford Consulting Group
Oxford Consulting Group is a leading information technology (IT) consulting firm and solutions provider that has developed, implemented and supported the technology portfolios of hundreds of companies nationwide. Established in 1998 and headquartered in Westerville, Ohio USA, Oxford Consulting Group has a team of nearly 200 talented, dedicated, creative and customer-focused business and technology professionals. An IBM Premier Business Partner, the company’s breadth of solutions range from delivering B2B integration and supply chain management solutions for global organizations, to providing IT consulting and help desk services for SMBs. Visit Oxford Consulting Group’s website at https://www.lightwellinc.com to learn more about the company’s services and solutions. In addition, IT consultants can visit Oxford’s IT job opportunities website to learn more about the supply chain management consultant job positions in Belfast.