Mission & Core Values

Our mission and values as a top technology company

Providing superior solutions and customer service doesn’t happen by accident. It’s only possible by holding ourselves to a high standard and continually living up to our mission and values.

Company > Mission & Core Values

Every action we take delivers on our mission.

Decisions become straightforward when guided by purpose. Lightwell was established to help businesses seize more opportunities by overcoming complexity. From our early days in business all along our journey to becoming a top technology company, we have never wavered from our mission:

Be recognized as a leader in the markets we serve

Deliver excellent services and solutions to our clients in a way that creates exceptional business value

Provide a positive workplace that nurtures the individual as much as values the team

Build long-lasting relationships with clients and employees based on mutual respect, professionalism, and partnership

Our values drive us forward.

Complacency is not in our vocabulary. These company values motivate us daily to achieve bigger and better things for our clients and our company.

Passion for Excellence

Every member of our team shares a high level of dedication to developing superior solutions, demonstrating leading-edge industry and technical knowledge, and delivering the best customer service in the industry. We hire the brightest minds in business technology and provide unwavering support that helps our teams to put their best ideas to work.

Unrivaled Commitment to Our Customers

We go beyond simply solving our customers’ immediate challenges – we correct the underlying problems to strengthen their organization and accelerate growth. This means we take the time to truly understand our customers’ needs and business strategies, using this insight to guide our customized solutions and service. Day-in and day-out, we prove our fairness to our customers with an approach that is open, honest, candid, and direct.

We Respect Each Other

Every member of our team brings a unique perspective and provides an important contribution. We show up to work every day with positive attitudes, openly encouraging new ideas and input on how to make business better for our clients. We provide our teams with superior tools and tireless encouragement to innovate, collaborate, and evolve, so every team member can achieve their greatest potential.

We Do the Right Thing

Personal responsibility is the backbone of our professional integrity. From our inception, we have pledged to conduct business ethically, sustainably, and fairly. We’re open, honest, and straightforward with our clients, ensuring they know what to expect and as we consistently deliver on our promises. Doing the right thing applies to our commitment to the community as well. We demonstrate this promise by donating a percentage of our annual profits to organizations that focus on disadvantaged women, youth, and veterans, and by providing many opportunities for our staff to contribute to the community.

We Ask “Why Not?”

Complex challenges don’t scare us. Solving them is one of the main reasons we’re excited to come to work every day. We know that the next great technology and business breakthroughs are just a few keystrokes away, which is why we’re relentless about continuing to develop smarter, faster, better solutions for our clients and internally. These innovations simplify complexity and accelerate growth, while creating enduring customer relationships that span decades.

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