Our Culture

We say our people are our
greatest assets and the key to our
success—and we truly mean it.

Multiple elements of our mission statement set the stage for describing the Lightwell culture.  These are:

  • Providing a positive workplace that nurtures the individual as much as values the team
  • Building long lasting relationships with clients as wells as employees based on mutual respect, professionalism and partnership
  • Improving the lives of those in the communities in which we live and work

We say our people are our greatest assets and the key to our success—and we truly mean it.  Therefore, we work diligently to recruit and hire individuals who are exceptionally talented, motivated, and focused on our customers’ success.

But we work even harder at keeping our employees happy and healthy, while enabling them to be more successful.    Here’s how.

Our Work Environment

When Lightwell employees are asked about our workplace, they will say things like: “great atmosphere,” “very friendly,” “a lot of fun,” and “open and honest.”  By design, our workplace environment is characterized by:

  • Respect
  • Teamwork
  • Honesty
  • Integrity
  • Innovation
  • Commitment to Customer Satisfaction

Beyond these values, some of the key benefits of working at Lightwell include the following.


We recognize the value of a job well done, and team members that go “above and beyond” to help our customers and company.  Our recognition programs include Employee of the Quarter awards, as well as our most coveted award: the annual “Key Contributor Award.”

These awards have consisted of impressive cash bonuses, and even more impressive, an all-expenses paid trip for two to a previously-announced, all-inclusive four star resort destination in a tropical paradise.  In past years, our award winners have enjoyed trips to Riviera Maya, and Playa Del Carmen, Mexico, as well as Punta Cana and Cap Cana, Dominican Republic.


At Lightwell there is a strong sense of camaraderie.  Each day we tackle tough challenges together, develop new ideas together, and solve problems together.  But we also have a lot of fun and have shared many good times together at work and outside of work.

Continuous Learning and Growth

We support the continuous learning and growth of our employees through training programs, technical mentorship programs, local events, and conferences.

Health and Well-Being

Through excellent medical, dental and vision programs, we strive to ensure the health and well-being of our employees and their families.  However, many of the employees and leadership team have a strong interest in general health, fitness and nutrition, providing a great support system for fellow employees.

Commitment to the Community

Lightwell charitable involvement and contributions across the company exceed those of many large corporations.  Charitable giving is instilled in our culture, and a number of our company activities are been centered around helping others in our communities.  Learn more about our community involvement.

Commitment to Family

We place great importance on family, and have created many opportunities for spouses/partners and families of Lightwell employees to build and strengthen relationships with the extended “Lightwell family,” including:

  • Family nights at sporting events, such as The Columbus Crew and Blue Jackets games
  • Our Annual Lightwell Wine Tasting Event
  • Community and charity events
  • Our Annual Key Contributor Award trips

Sound like a place for you? Then learn about some of our current job opportunities in the US and UK.